25 January 2017
Dear Valued Customer,
Security Tips for Using Online / Mobile Applications
In view of the recent cases about the hacker invasion of mobile phone stock trading program, we would like to alert our customers to aware of the cyber security while using their trading account in online/mobile trading app and recommend clients to take the following precautionary measures:
Major Safety Tips on Using Internet Trading Services
(a) Login password
Set a password with a mix of at least 8 - 12 mixed-case alphabetic characters, numerals and special characters and change your password periodically, at least once every 90 days and should not use passwords that have been used before. Do not disclose your password to anyone (including our staff or Account Executive).
(b) Computers and mobile Phones
Use the computer required user login and avoid using public computers or public Wi-Fi to access internet trading services.
(c) Sun website and Apps
Internet trading services should be accessed by entering Sun’s website address directly, or using a bookmark or internet trading mobile application (App). Never access Sun’s website or provide your personal information (including your password) through any hyperlinks or attachments embedded in emails or from websites.
(d) Login process
Beware of unusual login screen or process (e.g. suspicious pop-up window or request for providing additional personal information) and anyone is peeking your password. Log out immediately after use.
(e) Review account transactions
Check your account balance, transaction records and statement(s) regularly. Notify your account Executive or our Customer Services Department immediately if there is any errors or unauthorized transactions.
Major Tips on Protection of Your Computers and Mobile Phones
Set difficult-to-guess passwords for your computer and mobile phone and activate the auto-lock function. Change your password regularly.
(b) Secure systems and software
Use the latest versions of operating system, internet trading app and browser.
(c) Beware of computer viruses
Install and promptly update security software and anti-virus software. Do not download or open doubtful files, browser suspicious websites or click on the hyperlinks and attachment in questionable sources (e.g. emails, instant messaging, SMS, QR codes). Download and upgrade your Apps from official App Stores or reliable sources only.
(d) Network functions
Disable any wireless network functions (e.g. Wi-Fi, Bluetooth and NFC) not in use. Choose encrypted networks when using Wi-Fi and remove any unnecessary Wi-Fi connection settings.
For enquiry, please contact our Customer Services Hotline at (852) 3585 8988.
Sun International Securities Limited